Day One

Sunday June 25, 2023

1:00 PM – 3:00 PM
Oak Room
AGC Women’s Forum Meeting
2:00 PM – 5:00 PM
Tamarack Foyer/Alder and Mountain Birch Rooms
Conference Registration and Hospitality Suite Open

Sponsored by:

5:30 PM – 6:30 PM
Tamarack Terrace
Welcome Reception

Sponsored by:

6:30 PM
Dinner on Your Own
7:00 PM – 9:30 PM
ELC Officers Dinner (Invite Only)

Day Two

Monday June 26, 2023

7:00 AM – 8:00 AM
Tamarack DE
New Executives Breakfast (Invite Only)
8:00 AM – 5:00 PM
Tamarack Foyer/Alder and Mountain Birch Rooms
Conference Registration/Information Desk Open
8:30 AM – 11:30 AM
Sugar and Maple
ELC Board of Directors Meeting

Guests welcome

7:00 AM – 11:30 AM
Tamarack A, B and C
ELC Mastermind Mentoring and Continental Breakfast
12:00 PM – 1:15 PM
Tamarack Foyer/Terrace
Welcome Luncheon

Join us to reconnect with old friends and meet new colleagues during the ELC welcome lunch. All attendees, including sponsors and guests invited.

Sponsored by:
1:30 PM – 3:00 PM
Tamarack A, B and C
Opening General Session
3:00 PM – 3:30 PM
Tamarack Foyer
Break
3:30 PM – 4:30 PM
Tamarack A, B and C
Plenary Session
4:45 PM – 6:30 PM
Reception

All attendees, including sponsors and guests invited.

Sponsored by:
6:30 PM
Dinner on Your Own

Day Three

Tuesday June 27, 2023

7:00 AM – 1:30 PM
Tamarack Foyer/Alder and Mountain Birch Rooms
Conference Information Desk & Exhibits Open
7:00 AM – 7:45 AM
Tamarack Foyer/Terrace
Continental Breakfast
Sponsored by:
8:00 AM – 10:00 AM
Tamarack A, B and C
Tuesday Keynote Session
Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Experience
Amanda Kaiser

Amanda Lea Kaiser

Member Engagement Strategist, Author, and Keynote Speaker

Amanda Lea Kaiser is a member engagement strategist and author of Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities. She has been studying engagement for over 25 years—first, consumer engagement while managing the beloved Crayola brand and now member engagement in the association industry. As a researcher, author, and co-creator of the New Member Engagement Study and the Virtual Networking Incubator, she is at the forefront of exploring how member and attendee engagement is rapidly changing within professional communities.

We worry that new members won’t try their benefits. Then we lose sleep when they don’t participate. Even our most loyal members hesitate to volunteer, which is agonizing. If it feels like member engagement is in shorter supply than ever before, you are right!

Members’ needs are changing—they require more than value to engage with your chapter; they also want memorable, positive experiences. It is time for every association staff member to take on the role of CEO. Chief Experience Officer, that is!

Join us as author Amanda Lea Kaiser walks you through how engagement builds from our member’s points of view. No matter the size of your chapter, see how to transform engagement to boost metrics like renewals and registrations. Using uncommon strategies from her book Elevating Engagement, learn how to create an energized and highly motivated membership.

You will workshop strategies with your colleagues, apply key takeaways to your unique chapter, and be ready to take many ideas back to your staff. By the end of the keynote, you’ll have the mindset of a Chief Experience Officer. Are you ready to go, CEO?

What you can expect during this session:

  • We’ll start with a highly collaborative, fast-paced whole-group discussion about how member engagement is changing and the opportunities we now have to meet members where they are.
  • During the second half of the presentation, we will focus on the most at-risk member segment, new members. Using insights from the New Member Engagement Study, you will be invited to ideate with your peers from like-sized chapters during a series of focused conversations resulting in strategies you can bring back to the office.
  • Throughout the presentation, Amanda will demonstrate many engagement tactics you can use during virtual and in-person events and meetings to delight members.

Learning objectives:

  • Understand why engagement is changing and the new strategies that create a thriving member community.
  • See how new member engagement is critical to life-long engagement and your recruitment efforts.
  • Uncover the right new member orientation and communication strategies for you, your staff, and your chapter members that work in tandem with the onboarding efforts of National.
10:00 AM – 10:20 AM
Tamarack Foyer
Break
10:20 AM – 11:00 AM
Tamarack A, B and C
Plenary Session
11:00 AM – 11:15 AM
Tamarack Foyer
Break
11:15 AM – 12:30 PM
Tamarack A, B and C
Plenary Session
7 Easy Steps for a DIY Organizational Assessment
Vanessa Dennison

Vanessa Dennison, CAE, CBAP

Owner, Dennison & Associates

Vanessa Dennison, is a Certified Association Executive and Certified Business Analyst Professional. She owns Dennison & Associates, an association consulting firm providing technology selection and implementation services, technology assessments, and organizational assessments.   Vanessa has over 20 years’ experience working with trade and professional associations, both as a staff member and an industry vendor.  She helps organizations implement new technology and business processes, while gently influencing staff toward positive cultural change. She and her growing team are proud to serve the association industry, and help all types of associations find fresh solutions to their stubborn problems.

An effective organizational assessment will generate immediate insights and identify ways for your people, processes, and technology to support your strategic goals. But, where do you begin to identify operational inefficiencies and areas for business process improvements? How do you evaluate programs and services for potential changes and opportunities?

Learn a step-by-step method for conducting a high-value organizational assessment that will illuminate how to ‘move the needle’ on your organization’s priorities to take your association farther, faster, and with buy-in from key stakeholders.

12:45 PM – 2:45 PM
Sugar Maple
Peer Group 1 Meetings

*Must be pre-registered for the 2023 ELC Peer Group Program

12:45 PM – 2:45 PM
Oak
Peer Group 2 Meetings

*Must be pre-registered for the 2023 ELC Peer Group Program

1:00 PM – 5:00 PM
3:00 PM – 5:30 PM
Smugglers Notch
3:00 PM – 5:00 PM
Village Green
Sponsored by:
6:30 PM – 7:30 PM
Village Green
Reception

All attendees, including sponsors and guests invited

Sponsored by:
7:30 PM – 9:30 PM
Village Green
Closing Dinner

All attendees, including sponsors and guests invited

Sponsored by:

Day Four

Wednesday June 28, 2023

7:00 AM – 10:30 AM
Tamarack Foyer/Alder and Mountain Birch Rooms
Conference Information Desk & Exhibits Open
7:00 AM – 7:45 AM
Tamarack Foyer/Terrace
Continental Breakfast
8:00 AM – 9:15 AM
Tamarack A, B and C
Plenary Session
Building a More Effective Future-focused Board

Bob London, FASAE, CAE

Executive Director, Alpha Phil Omega National Service Fraternity

Bob London is serving in his 21st year as the National Executive Director of Alpha Phi Omega National Service Fraternity.  He has over 35 years of association management experience. Bob serves as the chief staff officer of the Fraternity.  Additionally, he serves as CSO of the Alpha Phi Omega Endowment (Foundation).   In addition to being a Certified Association Executive, Bob has also received a Certificate in Foresight from the University of Houston and is a member of the Association of Professional Futurists.  He is very involved in the association management community and is a partner in Governance Directions, LLC, which provides training sessions, seminars and workshops for boards of directors, association executives and staffs.

Bob is active in the American Society of Association Executives (ASAE) and recently served on ASAE’s research committee and is currently the Chair of the ForesightWorks Advisory Group.  Bob was named an ASAE Fellow in 2021, demonstrating a commitment to, and thought leadership for, the association community. Bob’s professional background also includes five years of sales experience, and consulting with start-up companies. He loves sports and volunteering with organizations that benefit children.

Do your board members know what it takes to be effective? The success of any organization depends on the effectiveness of its board and the relationship with the chief staff officer.

Join us in this informative and interactive session where we’ll explore the intricacies of board governance in a fast-paced world that is ever-changing. You’ll learn practical skills that can help you lay the foundation for strong board governance, make more informed decisions, foster a culture of futures thinking, and accountability, leading to the improved performance of your board.

9:15 AM – 9:30 AM
Tamarack Foyer
Break
9:30 AM – 10:30 AM
Tamarack A, B and C
Plenary Session
10:30 AM – 10:45 AM
Tamarack Foyer
Break
10:45 AM – 11:45 AM
Tamarack A, B and C
Closing General Session
1:00 PM – 5:00 PM

The Lodge at Spruce Peak

7412 Mountain Road
Stowe, VT 05672

Plan Your Conference Experience

Steeped in natural beauty, Spruce Peak is Stowe’s only slopeside destination, featuring luxury accommodations and year-round recreation. It’s a place to discover all manner of passions, from alpine skiing and snowboarding to mountain biking and fly fishing; from rounds on the mountain golf course to course after course of mouthwatering fare, Spruce Peak has something for everyone.

Standard AGC Room Rate: $299 + $30 per day resort fee

Check-In: 4:00 PM | Check-Out:  11:00 AM

Reservation Deadline: June 2, 2023

Individual Reservation Cancellation Policy: 7 days prior to arrival

Deposit Policy: A 50% deposit for room and tax is required for all reservations at the time of booking. Cancel 7 days prior to arrival to avoid any penalties. Cancellation inside of 7 days is full forfeiture of the deposit. Reservations made inside of 7 days of arrival will be non-cancellable at time of booking.

Travel Information

Airport Information: The closest airport is Burlington International Airport (BTV). The Lodge at Spruce Peak is located approximately 40 miles away from the Burlington International Airport, about a 50-minute drive

For those individuals who do not wish to rent a car, please see one-way airport transfer information from the hotel’s recommended transportation company, Fleet Transportation Company.